Privacy Policy

1. Introduction

Woods Environmental Services ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose personal information when you use our website or contact us about our services.

2. Personal Information We Collect

We collect information necessary to respond to your inquiries and provide the information or services you request. This may include:

• Contact details, such as your name, email address and phone number, where you provide them.
• Service information, such as details of your inquiry, project or service requirements and any other information you choose to send us.
• Technical data, such as your IP address, browser and device information, pages visited and interactions with our website, which may be processed by website hosting, measurement and embedded-service providers.

Please provide only information relevant to your inquiry. Avoid sending sensitive information unless it is necessary and we have discussed how it should be provided.

3. How We Collect Data

We collect information when you contact us by telephone or email, or voluntarily complete a contact form on our website. Our website uses Fillout to provide and process its embedded contact form.

As you interact with our site, cookies, server logs and similar technologies may also collect technical information. Our website includes Google Tag Manager and a Google tag, and embeds Google Maps and YouTube videos. Those services may receive technical information when a page loads or you interact with an embedded feature.

4. Why We Collect and Use Your Information

We use information to:

• Respond to your inquiries and provide the information, quotes or services you request.
• Communicate with you about your inquiry or project.
• Operate, maintain and improve our website and understand how it is used.
• Protect our website and services and meet applicable legal obligations.

5. Disclosure to Third Parties

We may share information with service providers where needed to handle your inquiry, operate our website or provide our services. This includes Fillout for contact-form processing, our website hosting provider, and Google in connection with the tags, maps and videos described above.

We may also disclose information where required or authorised by law. Third-party providers handle information under their own applicable terms and privacy policies.

6. International Data Transfers

Our website uses third-party online services, including Google, Fillout and our hosting provider. Depending on the service and its configuration, information may be processed or stored outside Australia.

You can contact us using the details below with questions about the providers involved in your inquiry or their handling of your information. Where applicable privacy law imposes requirements on overseas disclosures, we will handle those disclosures in accordance with those requirements.

7. Data Security

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. Our website uses encrypted HTTPS connections and platform-level security controls. Information submitted through the contact form is also handled by the form provider.

While we strive to protect your personal information, no method of transmission over the internet is 100% secure.

8. Cookies and Embedded Services

You can manage or block cookies through your browser settings. Blocking cookies or other third-party technologies may affect how maps, videos, forms or other features work. Google Maps, YouTube and Fillout may provide additional privacy controls through their own services.

9. External Links

Our website may contain links to other websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to read the privacy policies of any third-party sites you visit.

10. Access, Correction and Complaints

You may contact us to request access to personal information we hold about you, ask for a correction, or raise a concern about how your information has been handled. We may need to verify your identity before responding and will consider your request in accordance with applicable law.

Please direct privacy complaints to the contact details below so we can investigate and respond. If your concern is not resolved to your satisfaction, you may contact the Office of the Australian Information Commissioner for information about the privacy complaint options available to you at www.oaic.gov.au.

11. Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The current version will be published on this page with its updated date.

12. Contact Us

For questions regarding this policy, requests or privacy complaints, please contact: